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Franklin American Mortgage

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $34K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Billing Practices

No items

Customers don't like

  • Making up things just to appease us and get us out of their hair2
  • Payment options1
  • Pmi removal policy1
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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Billing Practices
  • Agents were very nice 4
  • Friendly service 2
  • Online ability 2
  • Staff 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Lack of issue resolution3
  • Springleaf not upfront3
  • Unprofessional3
  • Unprofesstional2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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