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Franklin American Mortgage

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $28K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Billing Practices

No items

Customers don't like

  • Making up things just to appease us and get us out of their hair3
  • Basically my entire experience with this company has been poor3
  • Poor customer service2
  • Customer service2
  • Website1
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Seterus

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 736 TOTAL REVIEWS
  • $6M CLAIMED LOSSES
  • $42.3K AVERAGE LOSS
1.2
Customer service
Website
Reliability
Staff
Billing Practices
  • Total nitemare 15
  • Discusted 3
  • Customer service person was nice 3
  • Terrable 2
  • No comment as this is first time 2

Customers don't like

  • Customer service22
  • Do not honor agreement8
  • Not honoring agreements7
  • Incompetent and rude agents7
  • Worst customer service you could imagine5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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