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Franklin American Mortgage

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $34K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Billing Practices

No items

Customers don't like

  • Making up things just to appease us and get us out of their hair2
  • Pmi removal policy1
  • Payment options1
  • Are in new jersey1
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Ocwen

Loans and Mortgages
  • 3 ISSUES RESOLVED
  • 1310 TOTAL REVIEWS
  • $9M CLAIMED LOSSES
  • $28.9K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Billing Practices
  • One person that tried to help me 4
  • Loan modification staff is competent and fair 2
  • Did a great job 2
  • Our mortgage 1
  • Ocwen is ok with me 1

Customers don't like

  • Absolutely no customer service12
  • No clear answers10
  • Lack of follow up9
  • Lost paperwork6
  • Unwilling to solve issues5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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