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Franklin American Mortgage

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 44 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $34K AVERAGE LOSS
1.4
Customer service
Website
Staff
Reliability
Billing Practices

No items

Customers don't like

  • Making up things just to appease us and get us out of their hair2
  • Are in new jersey1
  • Pmi removal policy1
  • Payment options1
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Naca

Loans and Mortgages
Has verified representatives
  • 2 ISSUES RESOLVED
  • 329 COMPANY RESPONSES
  • 536 TOTAL REVIEWS
  • $2.8M CLAIMED LOSSES
  • $44.2K AVERAGE LOSS
2.9
Customer service
Website
Staff
Reliability
Billing Practices
  • No closing costs 10
  • Program description 8
  • No money down 7
  • Interest buy-down program 6
  • Loan product 6

Customers don't like

  • Communication7
  • Counselor7
  • Empty promises5
  • Time consuming4
  • Unprepared associates4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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