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Franklin American Mortgage

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $34K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Billing Practices

No items

Customers don't like

  • Making up things just to appease us and get us out of their hair2
  • Payment options1
  • Pmi removal policy1
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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 638 TOTAL REVIEWS
  • $2.7M CLAIMED LOSSES
  • $22.9K AVERAGE LOSS
1.3
Customer service
Website
Staff
Reliability
Billing Practices
  • Should be investigated 4
  • Customer service 4
  • Rate fees 3
  • Web site 3
  • Interest rate 2

Customers don't like

  • Customer service10
  • Entire process5
  • Run around3
  • Wasted time and money3
  • Too much to even handle3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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