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Franklin American Mortgage

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $28K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Billing Practices

No items

Customers don't like

  • Making up things just to appease us and get us out of their hair3
  • Basically my entire experience with this company has been poor3
  • Poor customer service2
  • Customer service2
  • Website1
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Freedom Mortgage

Loans and Mortgages
Has verified representatives
  • 1 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 780 TOTAL REVIEWS
  • $3.2M CLAIMED LOSSES
  • $22.7K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Billing Practices
  • Should be investigated 9
  • Customer service 4
  • Web site 3
  • Rate fees 3
  • That i will be done with them soon 2

Customers don't like

  • Customer service24
  • Entire process8
  • Way i was treated4
  • Substandard customer service4
  • Run around4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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