PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about FRAM and Pentair as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

FRAM
Pentair

FRAM and Pentair Overview

Total reviews 8 100
Company responses 0 0
Issues resolved 0 1

FRAM and Pentair Consumer Ratings

Rank
262 out of 960 in Equipment category
197 out of 960 in Equipment category
Exchange, Refund and Cancellation Policy
76 in category
128 in category
Reliability
88 in category
76 in category
Billing Practices
175 in category
85 in category
Customer service
188 in category
137 in category

FRAM and Pentair Rating Details

Exchange, Refund and Cancellation Policy
1.7 (3 reviews)
1.2 (28 reviews)
Reviewer's quote

When I contacted FRAM about getting a refund for the defective filter and wasted oil ($43) and cleanup material, they instead offered just a replacement filter. Extremely substandard response. Why would I buy TWO identifal filters and TWO 5-quart jugs of oil in a span of three hours if an incident...

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Installed a pentair heater end of july closed pool September open pool in june pool heater started to leak from the heat exchanger which rotted out. The heater was only running for about 4 months the people whose pool it is keep their chlorine lower because they are afraid of it dieing their hair....

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Reliability
1.7 (3 reviews)
1.8 (13 reviews)
Reviewer's quote

These filters are complete garbage. I have changed my own oil since i was 16 and never had an issue with the filter leaking from the body. Its not even worth going through the *** wirh getting my money back.. *** you FRAM!

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Star Pool Co in Arizona recommended this Pentair pump for me with my Hayward system and I have had nothing but problems since that time. The owner of Star pool not only illegally tried to get the gift card that Pentair offered for the pump sent to him with my name on it, he also didn't know what he...

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Billing Practices
1 (3 reviews)
2.2 (12 reviews)
Reviewer's quote

Purchased this Fram oil filter to do an oil change on my 2008 Ford F-450 Superduty 6.4L. The Fram model# CH9549 I purchased came with a O-ring and a small round plastic piece with 4 wings, and an confusing as *** instruction manual that showed two examples of what I believe to be a valve of some...

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With labor I spent $1000 on a Pentair Light. 3 Pentair lights work just fine. This one DOES NOT REMEMBER LAST COLOR SETTING AS PROMISED. They say I have to hire an electrician at my own expense. WHY? 3 Lights work just fine!! VERY VERY DISAPPOINTED WITH THE FACTORY HELP. Easier to blame customer...

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Customer service
1 (3 reviews)
1.3 (42 reviews)
Reviewer's quote

No items

Newly change Wi-Fi service needed help from customer service to reconnect base to the Wi-Fi, my customer service representative was excellent as usual anything else would be uncivilized. Appreciate the help and availability!..

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FRAM and Pentair Pros and Cons

Pros
  • Cheap
  • Once they got the correct person involved
  • Average when working
  • Problem was fixed
Cons
  • Cheap
  • No help with issue
  • Very poor equipment
  • Customer service non exists

FRAM and Pentair Most Positive Reviews

Top rated reviews
No votes
5

I want to set the panel control

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No votes
5

They solved my problem. Had been fighting the damn computer for 5 months. My highest regards to the pentair team.

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FRAM and Pentair Most Critical Reviews

Lowest rated reviews
1

These filters are complete garbage. I have changed my own oil since i was 16 and never had an issue with the filter...

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1

We installed a new pool with Pentair heat pump. The Heat Pump less than 3 years old had compressor go out after only...

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1.5

Purchased this Fram oil filter to do an oil change on my 2008 Ford F-450 Superduty 6.4L. The Fram model# CH9549 I...

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1

Stay away from Pentair pumps or cartridge filters if you like swimming and actually enjoying the use of your pool.
...

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FRAM and Pentair Latest Reviews

Recent published reviews
No votes

Hi I'm Mr. Ramirez
I'm trying to reach you by phone but it wasn't possible.
I'm a garage owner and I'm interested to sell...

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No votes

The control puck is not working.

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No votes

Oil filter ph10060 is wrong it will not fit truck , it is marked ph10060 but it is not , its to small will not screw on...

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1.4

Star Pool Co in Arizona recommended this Pentair pump for me with my Hayward system and I have had nothing but problems...

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FRAM and Pentair Products and Services

Most reviewed product and services
  • Fram Oil Filter (3 reviews)
  • Pentair Rebate (6 reviews)
  • Pentair Heat Pump (4 reviews)
  • Pentair Valve (2 reviews)