Fragrancex vs Wen

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Fragrancex

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $105 AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • Range of perfumes 6
  • Price of fragrance 4
  • Price of the products 1

Customers don't like

  • Poor customer service9
  • No shipping tracking6
  • Liars and thieves3
  • Overnight shipping actually meaning 2 business days shipping1
  • Unserious1

Products by Fragrancex

No items

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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1748 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $732 AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Silky shiny hair 5

Customers don't like

  • Hair loss30
  • Deceptive marketing practice15
  • Lost my hair14
  • Hair falling out8
  • Losing my hair when i shampooed8

Products by Wen

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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