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Fragrancex

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $119 AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • Range of perfumes 6
  • Price of fragrance 4
  • Price of the products 1

Customers don't like

  • Poor customer service5
  • No shipping tracking3
  • No clear answer1
  • No delivery1
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Keranique

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 1008 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • Time wasting 3
  • Disgusting 3
  • Possible to cancel account over phone 3
  • Shampoo and conditioner 2
  • Was able to cancel and get refund 2

Customers don't like

  • Price11
  • Manipulative6
  • Reps dont listen5
  • Owe me my refund per guarantee4
  • Ripped me off4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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