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Fragrancex

Cosmetics and Toiletries
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $105 AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • Range of perfumes 6
  • Price of fragrance 4
  • Price of the products 1

Customers don't like

  • Poor customer service9
  • No shipping tracking6
  • Liars and thieves3
  • Overnight shipping actually meaning 2 business days shipping1
  • Unserious1

Products by Fragrancex

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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 924 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Discounts and Special Offers
Reliability
  • Time wasting 3
  • Disgusting 3
  • Insane 2
  • Shampoo and conditioner 2
  • Possible to cancel account over phone 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Deceitful practices10
  • Manipulative10
  • Fake legal explanations9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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