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  • 0 ISSUES RESOLVED
  • 309 TOTAL REVIEWS
  • $35.4K CLAIMED LOSSES
  • $308 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Refund 3
  • Was a good value for a car rental 1
  • Good price 1
  • Fair price 1
  • 3rd party pricing 1

Customers don't like

  • Horrible customer service18
  • Bait and switch4
  • Inaccurate information2
  • Inaccurate info2
  • Fraud2
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 97 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Concept 4
  • Very little about it 3
  • Flexible locations 2
  • Ease of website 2
  • Car selection 2

Customers don't like

  • Customer service11
  • Unable to speak to customer service4
  • Unauthorized charged3
  • Worst customer service ever2
  • Suspicious denial2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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