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  • 0 ISSUES RESOLVED
  • 318 TOTAL REVIEWS
  • $35.6K CLAIMED LOSSES
  • $307 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Refund 4
  • Was a good value for a car rental 1
  • Problem resolution 1
  • Good price 1
  • Fair price 1

Customers don't like

  • Horrible customer service18
  • Bait and switch5
  • Fraud3
  • Not honoring their promise2
  • Inaccurate information2
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Reliability
  • Very little about it 5
  • Concept 5
  • Ease of website 4
  • Car selection 4
  • Flexible locations 2

Customers don't like

  • Customer service12
  • Unauthorized charged5
  • Worst customer service ever4
  • Unable to speak to customer service4
  • Lacking customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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