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  • 0 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $35.6K CLAIMED LOSSES
  • $307 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Refund 3
  • Was a good value for a car rental 1
  • Good price 1
  • Fair price 1
  • 3rd party pricing 1

Customers don't like

  • Horrible customer service18
  • Bait and switch5
  • Fraud3
  • Not honoring their promise2
  • Inaccurate information2
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Hertz

Rentals
  • 4 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Cleanliness of vehicle 5
  • Pathetic 4
  • Location 3
  • Unless you are very careful 2
  • Picking up the vehicle was ok 2

Customers don't like

  • Customer service33
  • Overcharged4
  • Customer service and price4
  • Bad service4
  • Rude and not caring staff working the booth3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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