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Fossil

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $10K AVERAGE LOSS
1.4
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Customer service
Diversity of Products or Services

No items

Customers don't like

  • Do not honour the repair policy stated on their repair form1
  • Quality1
  • Took my money1
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The Bradford Exchange

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 570 TOTAL REVIEWS
  • $35.5K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Customer service
Diversity of Products or Services
  • Product 5
  • Checks 1
  • Product offer 1
  • Item i ordered 1

Customers don't like

  • Given the runaround17
  • Customer service attitude14
  • Customer service follow up12
  • Failure to honor guarantee10
  • Horrendous customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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