PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keller Williams Realty and ForSaleByOwner as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keller Williams Realty
ForSaleByOwner

Keller Williams Realty and ForSaleByOwner Overview

Total reviews
628
70
Company responses
0
0
Issues resolved
10
0

Keller Williams Realty was first mentioned on PissedConsumer on Jul 12, 2009 and since then this brand received 628 reviews. It is 558 reviews more than ForSaleByOwner received since Aug 29, 2011.

Keller Williams Realty and ForSaleByOwner Consumer Ratings

Rank
279 out of 2069 in Real Estate category
211 out of 2069 in Real Estate category
Customer service
193 in category
168 in category
Staff
178 in category
144 in category
Website
230 in category
156 in category

According to consumer ratings and reviews, ForSaleByOwner ranks 68 points higher in the Real Estate category than Keller Williams Realty. People gave Keller Williams Realty 1.2 stars for Customer service criterion in Real Estate category and it is 496 points higher than the worst rated brand in this category. At the same time, ForSaleByOwner was rated 1.3 stars for Customer service criterion in this category and it is 521 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that ForSaleByOwner has a higher rating than Keller Williams Realty. Regarding Website criterion, consumers gave Keller Williams Realty 1.7 stars and it is 67% greater than other in category. ForSaleByOwner however was rated 2.1 stars and it is 77% greater than other in category.

Keller Williams Realty and ForSaleByOwner Rating Details

Customer service
1.2 (276 reviews)
1.3 (44 reviews)
Reviewer's quote

...I have never seen such terrible customer service, there was no sympathy for putting my family and I in this predicament. We have children and i was not even offered so much as a sorry! I am very disappointed, disgusted and appalled at the actions of the realtor and the company she represents..

DANIELLA

You can't get anyone in customer service either. What a SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I tried leaving a message on the phone for someone to call me and no luck. I tried talking to representative on the live chat but she was not able to show me where in their terms it stated that MLS...

PissedConsumer901507
Staff
1.2 (224 reviews)
1.5 (31 reviews)
Reviewer's quote

...Hopefully the owner reads this and makes corrections with their staff..

Inger

Not a SINGLE inquiry from use of this website. I had more luck getting inquiries from Facebook and Craigslist than this site. Absolute joke...don't use it.

PissedConsumer1665892
Website
1.7 (207 reviews)
2.1 (44 reviews)
Reviewer's quote

...There is no way to contact them on their website and my calls to their corporate office went unanswered or I received no response whatsoever to several voice mail messages that I left. They profess values and beliefs but they do not live by them. Never again!..

PissedConsumer1743727

Also, the only interest I had from their website essentially exposed me to fraud. And since they have no tools to filter or a mailbox you can use to respond to these inquiries, you expose your own information when you do respond (since you have to use your own email address). I have sent multiple...

S S

Keller Williams Realty and ForSaleByOwner Pros and Cons

Pros
  • People and friends i met at the company
  • Ethical great service to clients
  • Agent unethical
  • Very long wait time on hold
  • Quick initial contact
  • Idea of this service
Cons
  • Poor service
  • Disgusting business practice
  • No profesionalism
  • Horrible customer service
  • It was a nightmare
  • This service is a gimic

Keller Williams Realty and ForSaleByOwner Most Positive Reviews

Top rated reviews
5

Dear nameless, though we both know who you are. This is Jolie Leydekkers. I would STRONGLY advise that you reconsider a...

5

Saw their ad "Learn how to sell my house without a realtor today". This is NOT the case, it is a HUGE SCAM for...

Keller Williams Realty and ForSaleByOwner Most Critical Reviews

Lowest rated reviews
1

I signed a contract for the home at 96 Harriett drive Lavonia, Ga 30553 Beasley Conner's is the subdivision!!! The...

1

I should have read more reviews before I tried this place. I purchased a service from FSBO.com and they passed me off...

Keller Williams Realty and ForSaleByOwner Latest Reviews

Recent published reviews
1

Mike McCarty and Dale Suslick of Keller Williams Marco Island. Unprofessional, fraud, failure to disclose. Only...

Read all 628 reviews
1.4

Not a SINGLE inquiry from use of this website. I had more luck getting inquiries from Facebook and Craigslist than this...

Read all 70 reviews

Keller Williams Realty and ForSaleByOwner Products and Services

Most reviewed product and services
  • Keller Williams Realty Realtor (261 reviews)
  • Keller Williams Realty Home Buying (56 reviews)
  • Keller Williams Realty Customer Care (37 reviews)
  • Forsalebyowner Property Listing (30 reviews)
  • Forsalebyowner Customer Care (9 reviews)
  • Forsalebyowner Super Seller Membership (1 review)