Start a new comparison
Delete

Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
Delete

Zara

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $11.4K CLAIMED LOSSES
  • $214 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable styles and designs 1
  • Look of the product but never received it 1
  • Perfuems 1
  • Styles 1

Customers don't like

  • Refund policy5
  • Customer service4
  • Not caring about customer satisfaction4
  • Quality of stuff3
  • Serious lack of respect for us customers3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion