Forever 21 vs Zara

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $892 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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Zara

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $295 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Absolutely nothing 1
  • Good 1
  • Perfuems 1
  • Styles 1

Customers don't like

  • Customer service9
  • Not caring about customer satisfaction6
  • Rude staff6
  • Poor quality of merchandise5
  • Rude poor customer service5

Products by Zara

No items

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