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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 345 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $825 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Wet Seal

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 182 TOTAL REVIEWS
  • $3.7K CLAIMED LOSSES
  • $82 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cute clothes 3
  • Ease of ordering 2
  • Sizing 2
  • That they had stylish clothing 1
  • Usually receives order 1

Customers don't like

  • Customer service5
  • Did not get my order2
  • Wrong items2
  • Online ordering1
  • Shipping1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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