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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 342 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $836 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Walmart

Supermarkets and Malls
  • 50 ISSUES RESOLVED
  • 6115 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 30
  • To never shop at walmart again 9
  • Selection 7
  • Location 6
  • Product when it worked 6

Customers don't like

  • Customer service57
  • Service28
  • Management22
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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