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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Uniqlo

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Design 2
  • Assistant on the shop floor 2
  • Greeters 1
  • Uniqlo 1
  • I like their clother which are good quality and value for money 1

Customers don't like

  • Dismissive attitude by staff and lack of desire to help3
  • Service3
  • Bad staff attitude2
  • Quality1
  • Refund policy misleading1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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