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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4
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Touch Of Modern

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $13.2K CLAIMED LOSSES
  • $213 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Modern design 8
  • Price 5
  • Product selection 4
  • Unique products i cant get in most stores and low pricing 2
  • Varied products 2

Customers don't like

  • Customer service19
  • Poor quality of product7
  • Non-delivery5
  • Shipping5
  • Poor customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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