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Torrid
Forever 21

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Torrid

Torrid

2.1
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 475 TOTAL REVIEWS
Rank
257 out of 2417
in Footwear and Clothing category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    174
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    04:28
  • ISSUES RESOLVED
    11%
Top Products and Services
2.1
106 reviews
2
88 reviews
Bra
2.2
16 reviews
Forever 21

Forever 21

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 388 TOTAL REVIEWS
Rank
476 out of 2417
in Footwear and Clothing category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    03:52
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
47 reviews
2
39 reviews
2.5
13 reviews

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