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Forever 21
Torrid

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Forever 21

Forever 21

1.6
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 390 TOTAL REVIEWS
Rank
484 out of 2444
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    03:52
  • ISSUES RESOLVED
    0%
Top Products and Services
1.8
47 reviews
1.9
40 reviews
2.5
13 reviews
Torrid

Torrid

2.1
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 478 TOTAL REVIEWS
Rank
263 out of 2444
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    179
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    04:28
  • ISSUES RESOLVED
    13%
Top Products and Services
2.2
107 reviews
2
88 reviews
Bra
2.3
17 reviews

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