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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4
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Tillys

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $91 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Only one item was damaged 1

Customers don't like

  • Utter incompetence2
  • Horrible customer service2
  • Incompentant customer service staff1
  • Tillys1
  • Their utter incompetence1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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