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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4
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Territory Ahead

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Style and photos 2
  • Product selection 1
  • Shirts 1
  • Unique shirts and clothing 1
  • What i purchased 1

Customers don't like

  • Product sizing4
  • Shameful treatment of loyal customer4
  • Online customer service -3
  • Non-existent customer sevice2
  • Return policies2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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