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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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Tbdress

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 747 TOTAL REVIEWS
  • $41.1K CLAIMED LOSSES
  • $221 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cute dresses 13
  • I like the designs 8
  • Cool wardrobe 8
  • Polite and curtious service people 6
  • I did not like 6

Customers don't like

  • Poor quality9
  • Unable to receive refund8
  • Horrible customer service7
  • Return policy6
  • No return address5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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