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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4
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Tbdress

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 631 TOTAL REVIEWS
  • $35.5K CLAIMED LOSSES
  • $222 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cute dresses 11
  • Cool wardrobe 7
  • I like the designs 7
  • Polite and curtious service people 6
  • I did not like 5

Customers don't like

  • Unable to receive refund13
  • Poor quality10
  • Horrible customer service8
  • Returns policy7
  • Size did not fit chart7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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