Forever 21 vs Soft Surroundings

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 321 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $885 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4

Products by Forever 21

No items

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Soft Surroundings

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $54.2K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • One of the products 2
  • Catalog 2
  • Clothing styles 2
  • Product and style 1
  • Products 1

Customers don't like

  • Customer service9
  • Shipping difficulties4
  • Shipping time4
  • Advertising in new catalog what you do not have3
  • Shipping price2

Products by Soft Surroundings

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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