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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $861 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4
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Shopify

Hosting
  • 1 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $79.1K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Easy to setup 4
  • Easy to navigate the website 3
  • Never received 1
  • Nothing this has fully pissed me off 1
  • Never received money taken 1

Customers don't like

  • Being scammed6
  • Deceptive payment5
  • Customer service and way they handled my store closing3
  • No point of contact for payment department3
  • Fraud advertisement3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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