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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $830 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Shopify

Hosting
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $81.7K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Easy to setup 4
  • Easy to navigate the website 3
  • Good way to get started with e-commerce 2
  • Never received money taken 1
  • Tech support 1

Customers don't like

  • Being scammed4
  • Customer service and way they handled my store closing2
  • Fraud advertisement2
  • No presense in the usa2
  • Paying for merchandise i did not recieve2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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