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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees7
  • Cashiers4
  • Store policy4
  • Horrible customer service attitude4
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Shopify

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $78.8K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Easy to setup 4
  • Easy to navigate the website 3
  • Looks good 1
  • Nothing this has fully pissed me off 1
  • Never received 1

Customers don't like

  • Being scammed6
  • Deceptive payment5
  • Customer service and way they handled my store closing3
  • No point of contact for payment department3
  • Fraud advertisement3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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