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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4
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Shoedazzle

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 247 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $97 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Reliable delivery 3
  • Hanging up on them 3
  • Speed of shipment 2
  • Time saver 2
  • Thought of actually getting my products on time 2

Customers don't like

  • Feeling that i was tricked13
  • Business ethic9
  • Poor customer service7
  • Scam5
  • Way they conduct business4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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