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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 355 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $813 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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Shoedazzle

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 291 TOTAL REVIEWS
  • $8.1K CLAIMED LOSSES
  • $127 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Speed of shipment 3
  • Reliable delivery 3
  • Hanging up on them 3
  • Time saver 2
  • Thought of actually getting my products on time 2

Customers don't like

  • Way they conduct business5
  • Poor customer service5
  • Spam3
  • No delete on credit card number2
  • Feeling that i was tricked2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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