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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Shoedazzle

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 261 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $98 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Speed of shipment 3
  • Hanging up on them 3
  • Reliable delivery 3
  • Thought of actually getting my products on time 2
  • Time saver 2

Customers don't like

  • Way they conduct business5
  • Poor customer service4
  • Spam3
  • Feeling that i was tricked2
  • No delete on credit card number2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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