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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $803 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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Ross Dress For Less

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 450 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $63 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
Discounts and Special Offers
  • Affordable prices 5
  • Selections 4
  • Always find something i like when i go 4
  • Pricing 2
  • Low prices 2

Customers don't like

  • Poor customer service13
  • Received no apology5
  • Service3
  • Explained already3
  • Unprofessionalism of management and hiring staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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