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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 341 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $842 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Ross Dress For Less

Footwear and Clothing
  • 5 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $964 CLAIMED LOSSES
  • $64 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Affordable prices 5
  • Always find something i like when i go 4
  • Selections 3
  • Pricing 2
  • Not very good 1

Customers don't like

  • Service3
  • Messy dirty store2
  • Received no apology2
  • Rude sales staff2
  • Unprofessionalism of management and hiring staff2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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