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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $813 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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Rosewe

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 1299 TOTAL REVIEWS
  • $35K CLAIMED LOSSES
  • $146 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Very disatisfied 20
  • Prices 4
  • What the dress looked like 2
  • Website designed nice 2
  • Unusual cothing 2

Customers don't like

  • Poor customer service50
  • Cannot return10
  • Very poor service8
  • Poor quality8
  • Poor qualilty7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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