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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 359 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $813 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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Rosegal

Footwear and Clothing
  • 11 ISSUES RESOLVED
  • 1488 TOTAL REVIEWS
  • $40.4K CLAIMED LOSSES
  • $104 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 22
  • Website 9
  • Pictures 6
  • Service 5
  • Never received order 5

Customers don't like

  • Useless customer service15
  • Quality was awful11
  • Sizing7
  • Horrible customer service6
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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