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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1374 TOTAL REVIEWS
  • $39.8K CLAIMED LOSSES
  • $106 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Service 5
  • Excellent price 5

Customers don't like

  • Useless customer service19
  • Quality was awful11
  • Sizing7
  • Ridiculous sizing5
  • Never received5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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