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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Rainbow Shops

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 260 TOTAL REVIEWS
  • $6.1K CLAIMED LOSSES
  • $235 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good deals on cute cheap stuff 4
  • It was ok 2
  • Plus size idea but cheap quality made 2
  • Run around i got 1
  • Somewhat polite sales associates 1

Customers don't like

  • Customer sevice3
  • Customer service2
  • Dishonest employees2
  • Employees2
  • Their customer sevice2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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