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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees7
  • Cashiers4
  • Store policy4
  • Horrible customer service attitude4
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Rainbow Shops

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 236 TOTAL REVIEWS
  • $6K CLAIMED LOSSES
  • $274 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good deals on cute cheap stuff 3
  • Terrible customer service at certain locations 3
  • It was ok 2
  • Run around i got 1
  • Somewhat polite sales associates 1

Customers don't like

  • Employees7
  • Customer sevice6
  • Customer service4
  • Terrible customer service at certain locations4
  • Their customer sevice2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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