Forever 21 vs Rack Room Shoes

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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Rack Room Shoes

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $145 CLAIMED LOSSES
  • $73 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location

No items

Customers don't like

  • Store manager2
  • Customer care online is awful - product delivery is awful1
  • Managers in the store1

Products by Rack Room Shoes

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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