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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $808 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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Piercing Pagoda

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 160 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $215 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Selection 1
  • Quality of product 1
  • Prices 1
  • How the design of the earrings were cute 1
  • Fast delivery 1

Customers don't like

  • Service2
  • Quality2
  • Warrenty1
  • Warranty refund policy1
  • One bracelet broke the other turned my wrist green1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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