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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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Payless Shoesource

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 233 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $218 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Shoes 2
  • Prices were good theoretically 2
  • Variety and usually good deals 1
  • Employees are usually helpful 1
  • Costumer service 1

Customers don't like

  • Service3
  • Lack of customer service3
  • Staff2
  • Rude employer and manager of the store2
  • Debit card refund policy is outrageous2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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