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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $803 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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Ooshirts

Footwear and Clothing
Has verified representatives
  • 4 ISSUES RESOLVED
  • 69 COMPANY RESPONSES
  • 547 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $471 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Website 8
  • Design abilties 7
  • Price 6
  • Easy to use designer 5
  • Selection and price 4

Customers don't like

  • Customer service38
  • Lack of response15
  • Lack of customer service11
  • Poor shipping9
  • Lack of delivery9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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