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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees7
  • Cashiers4
  • Store policy4
  • Horrible customer service attitude4
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Ooshirts

Footwear and Clothing
Has verified representatives
  • 4 ISSUES RESOLVED
  • 70 COMPANY RESPONSES
  • 489 TOTAL REVIEWS
  • $73.6K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Website 8
  • Design abilties 7
  • Price 6
  • Easy to use designer 5
  • Selection and price 4

Customers don't like

  • Lack of customer service25
  • Lack of response21
  • Poor shipping19
  • Customer service17
  • Lack of delivery12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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