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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $849 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Old Navy

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $8K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Children likes this brands 2
  • Nice store 1
  • Price of the shorts 1
  • Selection of clothes 1
  • Store and location 1

Customers don't like

  • Rudeness2
  • Poor quality2
  • Poor shipping tracking1
  • Wet clothes1
  • Selection1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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