Forever 21 vs Modlily

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 314 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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Modlily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 2066 TOTAL REVIEWS
  • $25.9K CLAIMED LOSSES
  • $75 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Horrible experience 10
  • Awful 9
  • Photographs of the products 7
  • Waste of money 7
  • That its cheap 7

Customers don't like

  • Customer service31
  • Delivery and service16
  • Product quality16
  • Have no way of contacting anyone for refund13
  • Sizes are completely off12

Products by Modlily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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