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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 344 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $830 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Modells Sporting Goods

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $309 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Sales and promotions offered by the company 1

Customers don't like

  • Lack of customer service or follow through2
  • Bad attitude towards customerd1
  • Bad customer service1
  • Swagway warranty service and cannot return product to store1
  • Unproffesional1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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