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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $803 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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Modells Sporting Goods

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $3.3K CLAIMED LOSSES
  • $239 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Sales and promotions offered by the company 1

Customers don't like

  • Bad customer service4
  • Lack of customer service or follow through3
  • Unproffesional1
  • Unprofessional1
  • Swagway warranty service and cannot return product to store1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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