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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $803 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • Sweaters 1
  • Small items 1

Customers don't like

  • Customer service15
  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Store policy2
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Mlb Shop

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $372 CLAIMED LOSSES
  • $62 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Staff
  • Many products to choose from 2
  • Shipping was fairly quick on my first order 1
  • Quality is great 1
  • Products are great 1
  • Easy navigation of the website 1

Customers don't like

  • Treatment and shady dealings5
  • Refund policy is bogus2
  • As shady as it gets2
  • That my order was not shipped as i thought it would1
  • Quality unacceptable due to being incorrectly made1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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