Forever 21 vs Michael Kors

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $892 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4

Products by Forever 21

No items

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Michael Kors

Shopping
  • 1 ISSUES RESOLVED
  • 300 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $281 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Design 8
  • Bags 3
  • Love his shoes and purses 2
  • Product 2
  • Overall i like michael kors 2

Customers don't like

  • Very poor customer service15
  • Customer service14
  • Quality9
  • Poor customer service7
  • Attitude and dishonesty6

Products by Michael Kors

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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