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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $855 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Marks Work Wearhouse

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 100 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $113 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product quality 2
  • Customer service 2
  • Service 1
  • T-shirts with pocket 1
  • Staffs attempt to help me 1

Customers don't like

  • Customer service4
  • Sizes available2
  • Being treated with disrespect in front of other customers1
  • Quality1
  • Customers in-store must wait in line to find out actual price1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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