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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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Loft

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Clothes 2
  • Quality 1
  • Pricing 1
  • Have great clothes 1
  • Customer relations phone support 1

Customers don't like

  • Customer service2
  • Clothes and poor customer service2
  • Would not cancel order for items undelivered1
  • Vanity sizes1
  • Shipping1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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