Forever 21 vs Kmart

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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees8
  • Horrible customer service attitude6
  • No help from customer service4
  • Store policy4

Products by Forever 21

No items

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Kmart

Supermarkets and Malls
  • 4 ISSUES RESOLVED
  • 834 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Price 9
  • Cashier was nice 5
  • Sales staff 5
  • Good location 4
  • Not much 2

Customers don't like

  • Customer service15
  • Worst customer service15
  • Poor customer service9
  • Worst costumer service ever7
  • Worst customer service for m7

Products by Kmart

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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