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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $855 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Employees4
  • Customer service3
  • Nonchalant customer service3
  • Return policy3
  • Store policy2
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Kmart

Supermarkets and Malls
  • 7 ISSUES RESOLVED
  • 896 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Price 9
  • Cashier was nice 5
  • Sales staff 5
  • Good location 4
  • Products 2

Customers don't like

  • Worst customer service8
  • Customer service7
  • Poor customer service4
  • Service3
  • Worst customer service for m3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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