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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $855 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Staff
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service13
  • Employees8
  • Horrible customer service attitude6
  • Return policy4
  • Store policy4
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Jcpenney

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1201 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Staff
  • Product 13
  • Coupons 5
  • Customer service 4
  • Sizes available 4
  • Staff 3

Customers don't like

  • Customer service16
  • Rude employees14
  • Treatment9
  • Wasted time8
  • Rude employee6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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