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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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Hautelook

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $165 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Some items 3
  • Prices 2
  • Selection of merchandise 1
  • Customer service 1

Customers don't like

  • Fulfillment of orders4
  • Lack of respect for customer3
  • Shipping system2
  • Shipment length1
  • Hacking my credit card1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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