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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 330 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $867 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • In store personnel 1

Customers don't like

  • Customer service12
  • Employees7
  • Cashiers4
  • Store policy4
  • Horrible customer service attitude4
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Hautelook

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 153 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $165 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Some items 2
  • Prices 2
  • Customer service 1
  • Selection of merchandise 1

Customers don't like

  • Fulfillment of orders6
  • Lack of respect for customer5
  • Being ripped off stolen from2
  • Shipping system2
  • Poor size charts descriptor2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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