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Forever 21

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 347 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Affordable clothes 8
  • Product variety 3
  • What i was told by the supervisor 1
  • In store personnel 1

Customers don't like

  • Employees4
  • Return policy3
  • Nonchalant customer service3
  • Customer service3
  • Store policy2
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Genie Bras

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 329 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Comfort 5
  • Style 2
  • Originals are wonderful 2
  • I like original genie bras with lace trim 2
  • Color variation 2

Customers don't like

  • Zipper poor quality5
  • Zipper is broken3
  • Service3
  • Non-existant order status communication3
  • Zipper hard to close2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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