PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Winnebago Industries and Forest River as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Winnebago Industries
Forest River

Winnebago Industries and Forest River Overview

Total reviews
328
1485
Company responses
0
3
Issues resolved
5
16

Forest River was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1485 reviews. It is 1157 reviews more than Winnebago Industries received since Feb 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Winnebago Industries customer support team than with Forest River customer service.

Winnebago Industries and Forest River Consumer Ratings

Rank
528 out of 5307 in Dealers category
751 out of 5307 in Dealers category
Customer service
365 in category
476 in category
Staff
342 in category
508 in category
Product or Service Quality
453 in category
524 in category

According to consumer ratings and reviews, Winnebago Industries ranks 223 points higher in the Dealers category than Forest River. People gave Winnebago Industries 1.8 stars for Customer service criterion in Dealers category and it is 1437 points higher than the worst rated brand in this category. At the same time, Forest River was rated 1.4 stars for Customer service criterion in this category and it is 1326 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Winnebago Industries has a higher rating than Forest River. Regarding Product or Service Quality criterion, consumers gave Winnebago Industries 1.6 stars and it is 75% greater than other in category. Forest River however was rated 1.4 stars and it is 71% greater than other in category.

Winnebago Industries and Forest River Rating Details

Customer service
1.8 (147 reviews)
1.4 (593 reviews)
Reviewer's quote

They are OK with poor customer service and leaving a trail of unhappy Winnebago owners. If, a small business owner had these same business practices they would not survive. They can choose to have happy Winnebago owners of unhappy Winnebago owners, and they have simply chosen they are OK with...

PissedConsumer1723811

Customer service is #1 with them they say but we all know better or we wouldn’t need to be on this forum sharing horror stories or looking for contacts. I have spent countless hours emailing Duane who’s word of what he is doing for you is worthless and turns out to be falsehoods. Have asked...

Olivier
Staff
2.1 (133 reviews)
1.7 (463 reviews)
Reviewer's quote

...A warning to all future Winniebago product owner, get rid of it, and buy a Jayco product, at least they work eith you to fix any problems, the staff at Jajco are amazing. Buy Jayco products, they believe in customer service..

PissedConsumer924618

...We arrive there on September 14th, & the staff was very nice & friendly as usual. We are told that it should be about a month until we're back on the road. "After everything we've been through, what's another month?" we thought to ourselves...

Rob
Product or Service Quality
1.6 (125 reviews)
1.4 (583 reviews)
Reviewer's quote

2015 Mercedes Benz sprinter chassis v6 diesel quality of Mercedes is amazing no rusting on under carriage. 2016 Winnebago Navion 24j components started to rust immediately underside areas no undercoating. The thin metal was not primed just painted with black gloss paint directly on bare metal this...

Scott B

I've only owned this camper for 6 months it's been in service most of the time I've only got to enjoy my camper maybe four times okay. I drove it all the way to Texas from Detroit and most of the screws and framework have done falling apart. Also I had *** in my water tank two weeks out...

PissedConsumer1751365

Winnebago Industries and Forest River Pros and Cons

Pros
  • We love the unit except
  • Mercedes diesel
  • Great floor plans
  • Floor plan
  • Trailer layout
  • Floorplan
Cons
  • Customer service
  • Quality
  • Winnebago customer service
  • Customer service
  • Product quality
  • Quality control

Winnebago Industries and Forest River Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

Winnebago Industries and Forest River Most Critical Reviews

Lowest rated reviews
1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

Winnebago Industries and Forest River Latest Reviews

Recent published reviews
1

Brand new 2015 sightseer 35 G & from day 1 2 front slides & jack issues among other problems. 5 different repair...

Read all 328 reviews
1

Hello to all of you Forest River RV’s owners having problems trying to get info on having your RV repaired. We have been...

Read all 1485 reviews

Winnebago Industries and Forest River Products and Services

Most reviewed product and services
  • Winnebago Industries Rv (77 reviews)
  • Winnebago Industries Customer Care (11 reviews)
  • Winnebago Industries Warranty (9 reviews)
  • Forest River Rv (455 reviews)
  • Forest River Warranty (64 reviews)
  • Forest River Rv Repair (38 reviews)