PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Forest River and Winnebago Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Forest River
Winnebago Industries

Forest River and Winnebago Industries Overview

Total reviews
1526
340
Company responses
3
0
Issues resolved
18
5

Forest River and Winnebago Industries Consumer Ratings

Rank
76 out of 472 in Auto category
590 out of 4277 in Dealers category
Customer service
56 in category
388 in category
Product or Service Quality
65 in category
484 in category
Value for money
51 in category
475 in category
Warranty
45 in category
406 in category

Forest River and Winnebago Industries Rating Details

Customer service
1.4 (615 reviews)
1.8 (149 reviews)
Reviewer's quote

Losing my patients with the dealer for having my unit longer than I had owned it I called the Forest River headquarters and asked for a customer service department. After getting passed around several times I finally got a man by the name of Sam. I expressed my concerns to him and ask if he could...

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They are OK with poor customer service and leaving a trail of unhappy Winnebago owners. If, a small business owner had these same business practices they would not survive. They can choose to have happy Winnebago owners of unhappy Winnebago owners, and they have simply chosen they are OK with...

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Product or Service Quality
1.4 (605 reviews)
1.6 (132 reviews)
Reviewer's quote

...Made an appointment for service and couldn't get it in for 2 months. They had the camper for 3 months and wanted us to pay for the service work. Now the heat and air doesn't work...

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...I thought Winnebago's quality was better than this, and we're disgusted and their customer service says they will only warranty what's covered under warranty. I had no problems with my 10 year old Coachmen Mirada..

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Value for money
1.6 (505 reviews)
1.9 (119 reviews)
Reviewer's quote

...They are a bad company , don't have any pride in what they build, all they want is your money. i will be selling this POS and taking a lossI suggest no one ever buy a FR product again, for all you lovers wgaf what you say mine is junk !!!..

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3)Trailer will be 4 years old in August 4)Trade-in value is very little due to paint and interior peeling issues 5)LaMesa RV warranty does not cover either issue Your Desired Resolution: Paint Restoration w/ preventative coating or new paint w/ preventative coating. Decals restored. Interior wall...

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Warranty
1.5 (501 reviews)
1.9 (118 reviews)
Reviewer's quote

I have a 2019 forest river sanibel and the front cap has the clear coat pealing off forest river says it is only warranty for 12 month..

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...That was repaired under warranty. Awning hit door when lowered and bend arm. Bad design...

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Forest River and Winnebago Industries Pros and Cons

Pros
  • Floor plan
  • Trailer layout
  • Floorplan
  • We love the unit except
  • Mercedes diesel
  • Interior design
Cons
  • Customer service
  • Product quality
  • Poor dealer warranty
  • Customer service
  • Winnebago customer service
  • Quality

Forest River and Winnebago Industries Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

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5

We purchased a 2014 Winnebago Tour in September 2013.
Was OK for the first 3 months, then the journey turned South.
Se...

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5

Layne,

Normally when an owner receives an e-mail, it is to complain about something that has bothered the customer. Mor...

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5

My Winnebago Tour has performed perfectly, it is a home away from home. All the convinces of our home, and more. Drives...

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Forest River and Winnebago Industries Most Critical Reviews

Lowest rated reviews
1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

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1

Our greatest disappointment has been spending almost $100K on a brand new 2014 Winnebago ERA and learning that the deale...

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1

We purchased a 2013 Cardinal in April of 2013. From day one, we started having problems with it. There is not enough...

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1

Purchase new from Camping World. Got it home and found out water heater was hooked up wrong. Will only heat water on...

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Forest River and Winnebago Industries Latest Reviews

Recent published reviews
1

I purchased a new 2018 Cargo Mate 18' all aluminum car trailer. I started having issues with the ramp door hinges...

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1

Bought this 26M Intent new 6/2019 off the show room floor and it's been in the shop 105 days and needs to go back with...

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1

Bought brand new 2020 21' toy hauler with a full warranty. Planned a one-week camping trip. Nothing worked on the camper...

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1

2016 Winnebago 37RD towable.
Interior wood trim not properly attached.
Air conditioner does not cool inside.
Broken electri...

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Forest River and Winnebago Industries Products and Services

Most reviewed product and services
  • Forest River Rv (461 reviews)
  • Forest River Warranty (65 reviews)
  • Forest River Rv Repair (38 reviews)
  • Winnebago Industries Rv (77 reviews)
  • Winnebago Industries Customer Care (12 reviews)
  • Winnebago Industries Warranty (9 reviews)