PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lance Camper and Forest River as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lance Camper
Forest River

Lance Camper and Forest River Overview

Total reviews
101
1532
Company responses
0
3
Issues resolved
0
18

Lance Camper and Forest River Consumer Ratings

Rank
489 out of 4289 in Dealers category
77 out of 474 in Auto category
Customer service
257 in category
56 in category
Product or Service Quality
313 in category
65 in category
Price Affordability
502 in category
57 in category
Value for money
357 in category
51 in category

Lance Camper and Forest River Rating Details

Customer service
2.3 (33 reviews)
1.4 (618 reviews)
Reviewer's quote

...no record of my six minute call to customer service..

Read full review

...Tara Maisonneuve Salem Customer Service Rep. " Now we are heading into June AND STILL NO REIMBURSEMENT!!!!..

Read full review
Product or Service Quality
2 (31 reviews)
1.4 (608 reviews)
Reviewer's quote

... Lance 2020 because we thought it was good and built well! They are the most expensive, I am at a loss for words for how they handle their customers and their service departments along with the place we bought the RV at totally lost for words! I would double check before you think about loving your life with lance camper....

Read full review

...was (refer to item numbers above) #2 speaker had been replaced, however there are now scratches on our travel trailer, pointed this out to Ashley (warranty service manager) and he said, “yep that’s a new scratch” but nothing was done to correct it #4 Window in slide-out behind the table had been corrected #5 the water heater had been worked on, but we had to pay for it, even though I feel this is a default on the...

Read full review
Price Affordability
2.1 (28 reviews)
2.2 (493 reviews)
Reviewer's quote

...They have no quality control! An RV in this price range should have no issues..

Read full review

...We could not have been more wrong! Our new 5th wheel had a list price of over $60k so we thought we were getting a good high quality product. Our new trailer has had issues every time that we have used it. It spends more time at the dealer than with us...

Read full review
Value for money
2.1 (25 reviews)
1.6 (508 reviews)
Reviewer's quote

...I am in the process of hiring a lawyer to collect this money. BTW- they also changed the oil on my Motorhome, and I discovered 500 miles later that they have not put the oil cap back on. All I can say is that they are extremely unprofessional, shoddy work, and crooks! ..

Read full review

...Gander RV can't get it back in for another 2 months and told us we would have to pay for the service because they can't get their money from Forest River! Don't buy a Forest River! They are all cheap ***..

Read full review

Lance Camper and Forest River Pros and Cons

Pros
  • Design
  • Product fit
  • Great camper
  • Floor plan
  • Trailer layout
  • Floorplan
Cons
  • Poor customer service
  • Poor service
  • Poor quality control
  • Customer service
  • Product quality
  • Poor dealer warranty

Lance Camper and Forest River Most Positive Reviews

Top rated reviews
5

I have owned two Lance Products and I would buy a third. My experience with Lance has been completely acceptable. We u...

Read full review
5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

Read full review
5

Could not be happier with Lance service. I drove to Missouri to pick up my camper in April of 2015. I could not find...

Read full review
5

Layne,

Normally when an owner receives an e-mail, it is to complain about something that has bothered the customer. Mor...

Read full review

Lance Camper and Forest River Most Critical Reviews

Lowest rated reviews
1

I bought a 11.3 Lance lc 900 in 1990. I still have it in 2015, but it has been a battle keeping it going. EVERYTHING is...

Read full review
1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

Read full review
1

2011
Lance 830 poor quality materials ,you name it and it breaks . Bad thing you cant get parts never again

Read full review
1

We purchased a 2013 Cardinal in April of 2013. From day one, we started having problems with it. There is not enough...

Read full review

Lance Camper and Forest River Latest Reviews

Recent published reviews
4.3

Lance offers customers the ability to order parts direct. The closest dealer is a hundred miles away. I would look for...

Read full review
2.2

June 4, 2020
To Whom It May Concern:
We (my wife and I) purchased our Forest River Wildwood 26DBLE travel trailer on June...

Read full review
1

We love living our life with lance camper. The camper certified four seasons but who certifies that Lance camper...

Read full review
1.9

the first year I owned this unit it spent 9 weeks in the shop for various problems. most of them were from shoddy...

Read full review

Lance Camper and Forest River Products and Services

Most reviewed product and services
  • Lance Camper Rv (29 reviews)
  • Lance Camper Repair (5 reviews)
  • 2015 Lance Camper 1575 Rv (2 reviews)
  • Forest River Rv (463 reviews)
  • Forest River Warranty (65 reviews)
  • Forest River Rv Repair (38 reviews)