PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Forest River and Lance Camper as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Forest River
Lance Camper

Forest River and Lance Camper Overview

Total reviews
1546
103
Company responses
3
0
Issues resolved
18
0

Forest River and Lance Camper Consumer Ratings

Rank
79 out of 474 in Auto category
480 out of 4337 in Dealers category
Customer service
60 in category
254 in category
Product or Service Quality
67 in category
313 in category
Value for money
52 in category
349 in category
Warranty
46 in category
307 in category

Forest River and Lance Camper Rating Details

Customer service
1.4 (625 reviews)
2.3 (33 reviews)
Reviewer's quote

...These folks have first class customer service. No surprise it was miss wired. Costs $435 to have that corrected plus the roadside assist...

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...no record of my six minute call to customer service..

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Product or Service Quality
1.4 (616 reviews)
2.1 (33 reviews)
Reviewer's quote

... washer dryer closet won't shut because door handle hits washer, outside kitchen door won't shut because door hits fridge, many other little issues but dealer service for repairs is very poor do not make calls at home and must take back. Keep in mind that this is all just 39 miles away. Very disappointed....

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... Lance 2020 because we thought it was good and built well! They are the most expensive, I am at a loss for words for how they handle their customers and their service departments along with the place we bought the RV at totally lost for words! I would double check before you think about loving your life with lance camper....

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Value for money
1.6 (516 reviews)
2.2 (26 reviews)
Reviewer's quote

...After we spend money for all the testing from their so called authorized dealers nothing ever happened. This reports and the technician findings hopefully will help consumers like us. I e mailed them couple of times..

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...I am in the process of hiring a lawyer to collect this money. BTW- they also changed the oil on my Motorhome, and I discovered 500 miles later that they have not put the oil cap back on. All I can say is that they are extremely unprofessional, shoddy work, and crooks! ..

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Warranty
1.5 (512 reviews)
2.2 (24 reviews)
Reviewer's quote

...We have extended warranty and dealer said they not might cover the damage. Bought the camper brand new and this is not acceptable for brand new trailer got leak issue after 4 years...

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What kind of warranty is THIS? Can you help at all? We are planning a 3 month trip to the South, TX, NM and AZ. How can we do this with a leaking skylight? I really need your help!!!!! Joseph & June Towne 11715 Lakeview Dr Bellevue, NE 68133 402 547-6914 402 510-8808 Townejoe57@gmail. com...

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Forest River and Lance Camper Pros and Cons

Pros
  • Floor plan
  • Trailer layout
  • Floorplan
  • Design
  • Product fit
  • Great camper
Cons
  • Customer service
  • Product quality
  • Poor dealer warranty
  • Poor customer service
  • Poor service
  • Poor quality control

Forest River and Lance Camper Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

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5

I have owned two Lance Products and I would buy a third. My experience with Lance has been completely acceptable. We u...

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5

Layne,

Normally when an owner receives an e-mail, it is to complain about something that has bothered the customer. Mor...

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5

Could not be happier with Lance service. I drove to Missouri to pick up my camper in April of 2015. I could not find...

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Forest River and Lance Camper Most Critical Reviews

Lowest rated reviews
1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

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1

I bought a 11.3 Lance lc 900 in 1990. I still have it in 2015, but it has been a battle keeping it going. EVERYTHING is...

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1

We purchased a 2013 Cardinal in April of 2013. From day one, we started having problems with it. There is not enough...

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1

2011
Lance 830 poor quality materials ,you name it and it breaks . Bad thing you cant get parts never again

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Forest River and Lance Camper Latest Reviews

Recent published reviews
2.9

We own a 2016 FR Sunseeker 3010DS that we purchased new in 2016. It has been, and still is, being kept in an enclosed...

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2

I needed to provide more info

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2.4

Park the trailer from october to july and went camping this july 3 when we put down the queen size bed we found that...

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No votes

The slide will not open

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Forest River and Lance Camper Products and Services

Most reviewed product and services
  • Forest River Rv (465 reviews)
  • Forest River Warranty (65 reviews)
  • Forest River Rv Repair (38 reviews)
  • Lance Camper Rv (29 reviews)
  • Lance Camper Repair (5 reviews)
  • 2015 Lance Camper 1575 Rv (2 reviews)