PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Forest River and Lance Camper as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Forest River
Lance Camper

Forest River and Lance Camper Overview

Total reviews
1474
98
Company responses
3
0
Issues resolved
16
0

Forest River was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1474 reviews. It is 1376 reviews more than Lance Camper received since Jul 25, 2008.

Forest River and Lance Camper Consumer Ratings

Rank
737 out of 5346 in Dealers category
430 out of 5346 in Dealers category
Customer service
477 in category
234 in category
Product or Service Quality
520 in category
287 in category
Value for money
486 in category
318 in category

According to consumer ratings and reviews, Lance Camper ranks 307 points higher in the Dealers category than Forest River. People gave Forest River 1.4 stars for Customer service criterion in Dealers category and it is 1278 points higher than the worst rated brand in this category. At the same time, Lance Camper was rated 2.3 stars for Customer service criterion in this category and it is 1521 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Lance Camper has a higher rating than Forest River. Regarding Value for money criterion, consumers gave Forest River 1.6 stars and it is 72% greater than other in category. Lance Camper however was rated 2.1 stars and it is 82% greater than other in category.

Forest River and Lance Camper Rating Details

Customer service
1.4 (585 reviews)
2.3 (33 reviews)
Reviewer's quote

...Customer service denied warranty claim without speaking directly to me. I called and I was give 2 separate stories on why the warranty was denied. I was told it was lack of maintenance but I informed them that maintenance was performed...

PissedConsumer1715632

Bought a new truck camper (1062) at Avalon, Medina, OH on 11 Oct. Had minor problems that were fixed immediately when I returned from a 4 week trip, EXCEPT - they said my skylite in the bathroom had 3 cracks in it and they could not order the part while I was travelling thru Ohio. Told me to take...

Blakley
Product or Service Quality
1.4 (575 reviews)
2.1 (30 reviews)
Reviewer's quote

Just some advice. Check under ALL sinks for tightness of fittings ! If it moves easily IT IS LEAKING ! This will rot your floors and make flooring bubble up ! Good luck and get rid of it as soon as you can !!!

PissedConsumer1720953

...When I purchase a top of the line product I have a right to expect quality service. not so with Lance..

Robert W
Value for money
1.6 (477 reviews)
2.1 (25 reviews)
Reviewer's quote

I purchased a brand new 2017 Salem Hemisphere Hyper-Lite 24BHHL in March of 2017. I have issues with soft floors as well. It started at about 1-1/2 years after purchasing in the entry way and has now spread throughout the entire RV all the way to the bathroom following the path of the under floor...

Darren R

...We believe the Lance 1685 offers the best quality package with the most value for a small family and we are very pleased!!!!..

PissedConsumer1017509

Forest River and Lance Camper Pros and Cons

Pros
  • Floor plan
  • Trailer layout
  • Floorplan
  • Design
  • Product fit
  • Great camper
Cons
  • Customer service
  • Product quality
  • Quality control
  • Poor customer service
  • Poor service
  • No quality control

Forest River and Lance Camper Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

5

I have owned two Lance Products and I would buy a third. My experience with Lance has been completely acceptable. We u...

Forest River and Lance Camper Most Critical Reviews

Lowest rated reviews
1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

1

I bought a 11.3 Lance lc 900 in 1990. I still have it in 2015, but it has been a battle keeping it going. EVERYTHING is...

Forest River and Lance Camper Latest Reviews

Recent published reviews
1

I bought a 2019 Coachmen Chaparral. I have had problems with it since i purchased in Dec 2019. Gas leak, awning, water...

Read all 1474 reviews
1

Bought a new truck camper (1062) at Avalon, Medina, OH on 11 Oct. Had minor problems that were fixed immediately when I...

Read all 98 reviews

Forest River and Lance Camper Products and Services

Most reviewed product and services
  • Forest River Rv (452 reviews)
  • Forest River Warranty (64 reviews)
  • Forest River Rv Repair (38 reviews)
  • Lance Camper Rv (29 reviews)
  • Lance Camper Repair (5 reviews)
  • 2015 Lance Camper 1575 Rv (2 reviews)