PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Forest River and Keystone Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv

Keystone Rv

Has verified representatives
1.9
Forest River
Keystone Rv

Forest River and Keystone Rv Overview

Total reviews
1474
1083
Company responses
3
150
Issues resolved
16
6

Forest River was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1474 reviews. It is 391 reviews more than Keystone Rv received since Mar 25, 2008. Keystone Rv responds to reviews and communicates with its consumers more often than Forest River. Keystone Rv customer service team contacts its customers via PissedConsumer.com in 14 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Forest River customer support team and Keystone Rv customer service.

Forest River and Keystone Rv Consumer Ratings

Rank
736 out of 5346 in Dealers category
55 out of 1242 in Auto category
Customer service
477 in category
48 in category
Product or Service Quality
520 in category
59 in category
Value for money
486 in category
48 in category

Forest River and Keystone Rv Rating Details

Customer service
1.4 (585 reviews)
1.5 (435 reviews)
Reviewer's quote

...Customer service denied warranty claim without speaking directly to me. I called and I was give 2 separate stories on why the warranty was denied. I was told it was lack of maintenance but I informed them that maintenance was performed...

PissedConsumer1715632

They care NOTHING about their customers, they lie to them about the way these things are constructed, and they have NO CUSTOMER SERVICE !! They are nothing better than CROOKS !!! My 2014 Sprinter that I bought as a demo/leftover in Jan. of 2015. Cost me $35k I though it was a good deal, NOT !!!...

thinwater
Product or Service Quality
1.4 (575 reviews)
1.4 (407 reviews)
Reviewer's quote

Just some advice. Check under ALL sinks for tightness of fittings ! If it moves easily IT IS LEAKING ! This will rot your floors and make flooring bubble up ! Good luck and get rid of it as soon as you can !!!

PissedConsumer1720953

...We called and spoke to the service department and was told it was from normal wear and tear. It's not like we bounce on it or abuse it. I think Keystone should honor their product and replace it...

PissedConsumer1661745
Value for money
1.6 (477 reviews)
1.6 (342 reviews)
Reviewer's quote

I purchased a brand new 2017 Salem Hemisphere Hyper-Lite 24BHHL in March of 2017. I have issues with soft floors as well. It started at about 1-1/2 years after purchasing in the entry way and has now spread throughout the entire RV all the way to the bathroom following the path of the under floor...

Darren R

We purchased a 40' keystone legacy 5th wheel. Since the day we purchased 10/2/2019 we have had problems. This camper listed out at $122,000.00 not a cheap price! As far as I am concerned it is a cheaply built camper. This is not our first camper it is our 4th. First day out the door we had these...

Hanna W

Forest River and Keystone Rv Pros and Cons

Pros
  • Floor plan
  • Trailer layout
  • Floorplan
  • Layout of the camper
  • Layout of camper
  • Floor plan
Cons
  • Customer service
  • Product quality
  • Quality control
  • Customer service
  • Quality
  • Poor quality

Forest River and Keystone Rv Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

5

Touch screen failure slide outs not working

Forest River and Keystone Rv Most Critical Reviews

Lowest rated reviews
1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

Forest River and Keystone Rv Latest Reviews

Recent published reviews
1

I bought a 2019 Coachmen Chaparral. I have had problems with it since i purchased in Dec 2019. Gas leak, awning, water...

Read all 1474 reviews

I empathize with you my InCommand systems has the same problem as yours it sounds like. I have become extremely proficie...

Read all 1083 reviews

Forest River and Keystone Rv Products and Services

Most reviewed product and services
  • Forest River Rv (452 reviews)
  • Forest River Warranty (64 reviews)
  • Forest River Rv Repair (38 reviews)
  • Keystone Rv Rv (505 reviews)
  • Keystone Rv Rv Repair (33 reviews)
  • Keystone Rv Rv Warranty (19 reviews)