PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Forest River and Keystone Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv

Keystone Rv

Has verified representatives
1.9
Forest River
Keystone Rv

Forest River and Keystone Rv Overview

Total reviews
1485
1096
Company responses
3
167
Issues resolved
16
6

Forest River was first mentioned on PissedConsumer on Sep 6, 2008 and since then this brand received 1485 reviews. It is 389 reviews more than Keystone Rv received since Mar 25, 2008. Keystone Rv responds to reviews and communicates with its consumers more often than Forest River. Keystone Rv customer service team contacts its customers via PissedConsumer.com in 15 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Forest River customer support team and Keystone Rv customer service.

Forest River and Keystone Rv Consumer Ratings

Rank
745 out of 5288 in Dealers category
57 out of 1020 in Auto category
Customer service
475 in category
48 in category
Product or Service Quality
523 in category
63 in category
Value for money
494 in category
49 in category

Forest River and Keystone Rv Rating Details

Customer service
1.4 (593 reviews)
1.5 (443 reviews)
Reviewer's quote

Customer service is #1 with them they say but we all know better or we wouldn’t need to be on this forum sharing horror stories or looking for contacts. I have spent countless hours emailing Duane who’s word of what he is doing for you is worthless and turns out to be falsehoods. Have asked...

Olivier

They care NOTHING about their customers, they lie to them about the way these things are constructed, and they have NO CUSTOMER SERVICE !! They are nothing better than CROOKS !!! My 2014 Sprinter that I bought as a demo/leftover in Jan. of 2015. Cost me $35k I though it was a good deal, NOT !!!...

thinwater
Product or Service Quality
1.4 (583 reviews)
1.4 (415 reviews)
Reviewer's quote

I've only owned this camper for 6 months it's been in service most of the time I've only got to enjoy my camper maybe four times okay. I drove it all the way to Texas from Detroit and most of the screws and framework have done falling apart. Also I had *** in my water tank two weeks out...

PissedConsumer1751365

I will never buy another Keystone product again and I wish I had done more research before we bought this one. It does seem like the majority of the reviews are dated after we purchased our though. I may not get anything done from Keystone but maybe I might succeed in costing them some sales from...

Kimberly B
Value for money
1.6 (483 reviews)
1.6 (349 reviews)
Reviewer's quote

...They are a bad company , don't have any pride in what they build, all they want is your money. i will be selling this POS and taking a lossI suggest no one ever buy a FR product again, for all you lovers wgaf what you say mine is junk !!!..

PissedConsumer1720250

...All in all, save your money and don't get a Keystone. American pride doesn't apply to them Thanks for letting me vent..

PissedConsumer1679818

Forest River and Keystone Rv Pros and Cons

Pros
  • Floor plan
  • Trailer layout
  • Floorplan
  • Layout of the camper
  • Layout of camper
  • Floor plan
Cons
  • Customer service
  • Product quality
  • Quality control
  • Customer service
  • Quality
  • Poor quality control

Forest River and Keystone Rv Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

5

Touch screen failure slide outs not working

Forest River and Keystone Rv Most Critical Reviews

Lowest rated reviews
1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

Forest River and Keystone Rv Latest Reviews

Recent published reviews
1

Hello to all of you Forest River RV’s owners having problems trying to get info on having your RV repaired. We have been...

Read all 1485 reviews
1

I have a 2018 Keystone Montana high Country, and I have been trying to get the heating/cooling issues resolved! I am a d...

Read all 1096 reviews

Forest River and Keystone Rv Products and Services

Most reviewed product and services
  • Forest River Rv (455 reviews)
  • Forest River Warranty (64 reviews)
  • Forest River Rv Repair (38 reviews)
  • Keystone Rv Rv (506 reviews)
  • Keystone Rv Rv Repair (33 reviews)
  • Keystone Rv Rv Warranty (20 reviews)