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Forest River
Keystone Rv

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Forest River

Forest River

1.7
  • 16 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1438 TOTAL REVIEWS
Rank
718 out of 5258
in Dealers category
Rating Details
Customer service
Product or Service Quality
Value for money
Warranty
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    468
  • SUCCESSFUL
    34%
  • AVG CALL DURATION
    01:14
  • ISSUES RESOLVED
    4%
Top Products and Services
Rv
1.7
453 reviews
1.8
61 reviews
1.5
38 reviews
Keystone Rv

Keystone Rv

Has verified representatives
1.8
  • 5 ISSUES RESOLVED
  • 138 COMPANY RESPONSES
  • 1075 TOTAL REVIEWS
Rank
62 out of 1245
in Auto category
Rating Details
Customer service
Product or Service Quality
Value for money
Warranty
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    311
  • SUCCESSFUL
    54%
  • AVG CALL DURATION
    03:13
  • ISSUES RESOLVED
    11%
Top Products and Services
Rv
1.6
503 reviews
1.7
33 reviews
1
19 reviews

How would you compare Forest River vs Keystone Rv?

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NextHornedFrog377
#1672695

Our first travel trailer was a forest river 831flss and we loved it, exterior had nice nature colors,nice decals, bold body. The interior was just as great as the exterior, it was a well build unit, never had one problem the six years we had it.

Our retirement gift to ourselves was to up grade to a larger travel trail. Keystone 33mls, beautiful, same description as our other. Worst purchase we have every made, from the first day we took delivery of it, from cosmetic problems, to great serious problems. Two years later it has spent more time in the shop, then we have camped in it, we don’t travel with it, it sits on our lot at a campground, beautiful lot, f-up travel trailer.

Keystone done us wrong.

This travel trailer should have never passed final inspection, if indeed it every had one at all. A-one ratings, right.

Anonymous
#1650263

I have no knowledge of Forest River, BUT, Keystone is the absolute WORST company you could POSSIBLY give your money too !!!! They make a TERRIBLE PRODUCT !!!

AND what is even WORSE, they DO NOT stand behind ANYTHING they make !! EVEN when it is a mistake at the factory !!! Their design is SUB-PAR !!! This Sprinter 5th wheel I own now is the absolute WORST I have ever owned !!

I can promise you, after this one there will NEVER be another Keystone in MY driveway !!

OR ANYTHING from Thor for that matter !!! Do yourself a BIG FAVOR, put your money in another brand because Keystone WILL stick it to you like they did me !!

Anonymous
#1602300

This is my second Forest River Travel Trailer. My first one i had problems with the refrigerator and returned it to the dealership for repairs.

They said it was repaired. took it out and it still did not work. I gave up and used a larger ice cooler. I traded it in on a second Forest River.

The exact same situation happened. I called the dealership where I purchased it and they said it would be two months for repairs. I camp in the winter and as far as I was concerned this was unacceptable. I canceled the appointment and went to another location and got an appointment in two weeks.

I wanted to give Forest River a second chance and have been disappointed so far.

Having nothing but trouble with other defective equipment in the coach. My current trailer is a 2016 Forest River 243rbs.

Anonymous
#1534581

Traded our 2017 Forest River EVO 2360 travel Trailer, Which was a piece of junk and only 4 months old when traded for a 2016 Keystone Cougar 277rlswe 5th wheel. Much better built unit and so far we are happy with it.

Took a 10K hit on the EVO. Mel

Anonymous
#1394770

I bought a 2017 salem cruise lite. Nothing but problems since we got it.

First camping trip was the first issue. Our sink must have had a crack someone tried to repair. Called our dealer and they got on the phone to get a new one ordered. Our next camping trip, my little kids were laying on the dinette watching a movie before bed when the wall air conditioner started leaking in on top of them!

Our third trip ended up with the queen size bed collapsing during the middle of the night while we were sleeping!! We took it to the dealer to get all of it repaired. They are now having issues with forest river and getting my camper repaired.

Trading it off as soon as I get it back. Definitely not getting a forest river ever again!

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