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Forest River

Dealers
Has verified representatives
  • 13 ISSUES RESOLVED
  • 3 COMPANY RESPONSES
  • 1010 TOTAL REVIEWS
  • $6.6M CLAIMED LOSSES
  • $19.8K AVERAGE LOSS
2.0
Customer service
Website
Staff
Diversity of Products or Services
Location
  • Floor plan 25
  • Trailer layout 16
  • Looks and the floor plan 12
  • Floorplan 11
  • Overall design 6

Customers don't like

  • Product quality15
  • Quality control10
  • Poor dealer warranty9
  • Factory customer service8
  • Defective parts7
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Keystone Rv

Dealers
  • 3 ISSUES RESOLVED
  • 734 TOTAL REVIEWS
  • $4M CLAIMED LOSSES
  • $17.8K AVERAGE LOSS
1.8
Customer service
Website
Staff
Diversity of Products or Services
Location
  • Layout of the camper 15
  • Layout of camper 12
  • Floor plan 9
  • Floor layout 8
  • I liked it till the gel coat faded 7

Customers don't like

  • Customer service13
  • Poor quality6
  • Quality of workmanship5
  • Quality5
  • Company does not stand behind its products5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1394770

I bought a 2017 salem cruise lite.Nothing but problems since we got it.

First camping trip was the first issue. Our sink must have had a crack someone tried to repair. Called our dealer and they got on the phone to get a new one ordered. Our next camping trip, my little kids were laying on the dinette watching a movie before bed when the wall air conditioner started leaking in on top of them!

Our third trip ended up with the queen size bed collapsing during the middle of the night while we were sleeping!! We took it to the dealer to get all of it repaired. They are now having issues with forest river and getting my camper repaired.

Trading it off as soon as I get it back.Definitely not getting a forest river ever again!