PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Forest River and Keystone Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv
Has Verified Representatives
2.1
Forest River
Keystone Rv

Forest River and Keystone Rv Overview

Total reviews 1665 1207
Company responses 3 295
Issues resolved 19 8

Forest River and Keystone Rv Consumer Ratings

Rank
86 out of 473 in Auto category
49 out of 473 in Auto category
Customer service
63 in category
55 in category
Product or Service Quality
73 in category
72 in category
Value for money
59 in category
58 in category
Warranty
50 in category
55 in category

Forest River and Keystone Rv Rating Details

Customer service
1.4 (687 reviews)
1.5 (503 reviews)
Reviewer's quote

...My feeling is that if they DELAY and ask for more verification and other info they will no have to own up to their shoddy work and *** poor Customer Service..

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...Pretty camper very bad customer service. The dealer service excellent..

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Product or Service Quality
1.3 (680 reviews)
1.4 (475 reviews)
Reviewer's quote

I tried using the service support line aka product support line and no response of course. So Ive contacted my RV Dealer that I bought the brand new $60k fifth wheel at and the company rep for wolf pack basically says oh well Im not a priority and who knows when and if Ill receive a awning if ever....

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DO NOT buy any Keystone brand !!! They make JUNK and do not stand behind the product. I have taken the factory tour, ASK yourself , how can they make a quality 40Ft. 5th wheel RV in 9 hours? Answer: THEY CAN'T !!! They make JUNK and take your money and laugh all the way to the bank...

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Value for money
1.6 (572 reviews)
1.6 (401 reviews)
Reviewer's quote

...There is no out of pocket money to be part of this lawsuit..

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...Lot of money to pay for shoddy workmanship. I was contacted by Keystone and Camping World with no help. I have a local repair shop I go to now...

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Warranty
1.5 (567 reviews)
1.4 (412 reviews)
Reviewer's quote

I need someone who gives a *** to call me back about warranty issue ASAP. 641-420-****. *** ridiculous!!!!..

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3 weeks ago we brought our camper to a dealer ( Camprite Loganville Georgia ) for a refrigerator repair as instructed by Keytone since it was still under warranty. 3 days later we didnt hear anything from them so we called. They said the tech was not available and he would call back by the end of...

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Forest River and Keystone Rv Pros and Cons

Pros
  • Floor plan
  • Trailer layout
  • Floorplan
  • Floor plan
  • Layout of the camper
  • Layout of camper
Cons
  • Customer service
  • Product quality
  • Poor quality
  • Customer service
  • Quality
  • Poor quality control

Forest River and Keystone Rv Most Positive Reviews

Top rated reviews
5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

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5

Touch screen failure slide outs not working

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5

Layne,

Normally when an owner receives an e-mail, it is to complain about something that has bothered the customer. Mor...

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5

Had a water leak inside wall new 2013 avalanche called keystone representative took info & told me to call mobile se...

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Forest River and Keystone Rv Most Critical Reviews

Lowest rated reviews
1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

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1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

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1

We purchased a 2013 Cardinal in April of 2013. From day one, we started having problems with it. There is not enough...

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1

electric Stabilizer stands. wrong amperage. Motor not stabilized correct, wears out gear box. air conditioner trips fro...

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Forest River and Keystone Rv Latest Reviews

Recent published reviews
2.6

Well I damaged the awning on my brand new pack 3650 toy hauler. I tried using the service support line aka product suppo...

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No votes

The call was a waste of time. Absolutely no helpwhatsover. Ended up calling a tech and paid 277. The sad part is a you...

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No votes

I need to speak to someone who can replace my mattress that was burned due to using the heat element for the mattresses...

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1.5

Trying to find out about the connecting bracket for the c jacks. Operator basically told me to go to another website to...

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